FAQ
Is my data safe?
Yes. Your trade records and reviews are stored on your own device and in your iCloud account. They are never uploaded to our servers, and we cannot access them. Even if MoonLog stopped operating, your data would not be affected.
How do I sync data across devices?
MoonLog uses Apple’s iCloud for sync. Make sure all your devices are signed in with the same Apple ID and that iCloud sync for MoonLog is on in Settings → Apple ID → iCloud. Data will stay in sync across your devices automatically.
How do I delete all my data?
Uninstalling MoonLog deletes all local data. To also clear iCloud data, go to Settings → Apple ID → iCloud → Manage Storage, find MoonLog and delete its data.
How do I report issues?
In the app, go to Settings → App Feedback to choose a feedback method, or use the channels below.
Feedback channels
- Feature requests: have an idea? Submit it via the Feishu form. We read every request.
- Bug reports: something broken? File a bug report to help us find and fix it quickly.
- Email: write to hongsikunjob@gmail.com. Sending from inside the app attaches device info automatically, which helps us troubleshoot.
- App Store review: if you enjoy MoonLog, a rating and review on the App Store means a lot to us.